If the customer accepts the equipment without inspection, the customer will be held responsible for any damage incurred. Kindly notify us via email upon receipt of the goods. Before signing the acceptance documents for the delivered merchandise, ENSURE that no damages have occurred and that the shipped items are in good condition. If any damage is identified during transportation, please ensure that these damages are clearly specified on the BOL with the written consent of the delivering personnel. Failure to do so will imply that the goods were delivered undamaged during transportation. US Air Compressors bears no responsibility for any merchandise damage during transportation, and any claims should be directed to the carrier.
Damaged Products: It is essential to inspect the goods before signing the delivery receipt (BOL) provided by the carrier. If the customer signs the delivery receipt without inspecting the shipment, the customer will be responsible for initiating a freight claim and making arrangements for the repair or return of the damaged goods. Concealed damage claims must be reported immediately along with accompanying pictures of the compressor.
Suspected Damage: Occasionally, the outer carton may appear damaged, but the product inside remains unaffected. If the customer suspects concealed damage, please note “Possible Freight Damage” on the delivery receipt while the driver is present. This way, if the customer later discovers any product damage, the process of filing a freight claim will be less burdensome.
Obvious Damage: Do not sign for damaged products. If the customer’s product arrives damaged, please (a) REFUSE DELIVERY and (b) Call Us Immediately, so we can initiate the necessary claims process and coordinate an exchange for the customer.
I, the customer, acknowledge that I have read, understood, and agree to the terms outlined in this Reconciliation Agreement.
Customer Name: ________________________ Date: ________________________
Signature: ______________
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